Microsoft Remote Desktop Change Password

 
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Microsoft Remote Desktop Change Password

This article provides a workaround for the issue that Remote Desktop Connection 6.0 prompts you for credentials, before you establish a remote desktop connection.

Applies to: Windows Server 2012 R2
Original KB number: 941641

Password

Enable or Disable Always Prompt for Password upon Remote Desktop Connection to Windows PC You can use the Remote Desktop Connection (mstsc.exe) or Microsoft Remote Desktop app to connect to and control your Windows PC from a remote device. When you allow remote desktop connections to your PC, you can use another device to connect to your PC. To allow password change, you must have RDWEB Access published. This solution allows users working exclusively on an RDS environment to change their password when it has expired. When the password has expired, you cannot connect to Remote Desktop Services. Examples of use. People outside the company have their expired password.

Symptoms

After you install the Remote Desktop Connection 6.0 client update (update 925876), you may experience one or more of the following symptoms:

  • Remote Desktop Connection 6.0 prompts you for credentials before you establish a remote desktop connection.
  • Remote Desktop Connection 6.0 prompts you to accept the identity of the server if the identity of the server cannot be verified.
  • You may be unable to use a smart card to log on to Remote Desktop Connection 6.0, even though you could use a smart card to log on to Remote Desktop Connection 5.x.

For more information about the Remote Desktop Connection 6.0 client update, click the following article number to view the article in the Microsoft Knowledge Base:

Windows – Allow Remote Desktop access with blank passwords. Although you may be able to logon locally without a password, Vista just like XP does not allow by default remote access for those accounts. The obvious solution is to set a password for the account, another solution is to change the setting below. Reset the Remote Desktop Services configuration This process will enable Remote Desktop service in the VM, and create a firewall rule for the default RDP port 3389. Select your Windows VM and then select Reset password under Support + Troubleshooting. The Reset password window is displayed.

925876 Remote Desktop Connection (Terminal Services Client 6.0)

Workaround

To work around this problem, turn off the new features in Remote Desktop Connection 6.0 to revert to the features in Remote Desktop Connection 5.x. To implement this workaround, follow these steps:

  1. Click Start, click Run, type mstsc.exe, and then click OK.

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  2. Click Options, and then click the General tab.

  3. Click Save As, and then type a file name in the File name box.

  4. Select the location where you want to save the remote desktop file, click Save, and then click Cancel.

    Note

    The saved file has the .rdp file name extension.

  5. Click Start, click Run, type notepad, and then click OK.

  6. On the File menu, click Open.

  7. In the Files of type list, click All Files.

  8. In the Look in list, locate and then click the file that you saved in step 4. Then, click Open.

  9. Locate the line that resembles as: authentication level: i: n

    Note

    The n placeholder represents the current authentication level.

  10. Change the authentication level to 0 so that the line becomes:
    authentication level:i:0

    Note

    When you set the authentication level to 0 , RDP 6.0 does not check for server authentication.

  11. Add the following line to the end of the file:enablecredsspsupport:i:0

    Note

    When this line is present, you do not have to provide credentials before you establish a remote desktop connection.

  12. On the File menu, click Save.

Microsoft Remote Desktop Change Password Tool

To connect by using Remote Desktop Connection, run the file that you saved in step 12.

Windows Remote Desktop Change Password

Note

Microsoft Remote Desktop Change Password Windows 10

After you follow these steps, the new security features that Remote Desktop Connection 6.0 provides are removed. Additionally, Remote Desktop Connection 6.0 becomes incompatible with Windows Vista-based computers that have the Allow connections only from computers running Remote Desktop with Network Level Authentication option enabled in the system properties.